Update #14: Shipping Delays 😞
about 4 years ago
– Fri, Mar 27, 2020 at 11:54:13 PM
Hello Backers,
We'd like to provide an update on shipping and deliveries. Last month, On February 21st, precisely, we sent out all your watches and we were excited and proud of this milestone as we had shipped even earlier than our anticipated timeline. At the time, our global fulfilment partner had assured us that delivery times would range between 7-14 business days.
Unfortunately, due to the COVID-19 outbreak, there have been massive global delays and disruptions in shipping and longer wait times for fulfilment. This is a situation we are closely monitoring and we are currently working with our fulfilment partner to provide an accurate report on the status of the pending deliveries.
Please bear with us and rest assured that your watch will arrive soon. Despite the delay, about half of our backers have received their watches and are already enjoying them and our hope is that every single backer would receive theirs very soon. If you need to track the status of your shipment, please log on to backerkit.com or check your inboxes for the tracking number we sent out last month.
Please feel free to reach out to us at [email protected] if you have any questions.
Thanks again for your support.
- Team J&M